Ninestars Trash Can Lid Not Opening All The Way [Fixed]
Why is my Ninestars Motion Sensor Trash Can Lid not opening when I wave my hand over the lid, even when pressing the open button?
Your Ninestars Trash Can Lid won’t open due to:
- The power switch is not On
- Dirty or malfunctioning sensor
- Low or dead batteries
- Trash can hinge issues
- Defective motor
Fortunately, this Ninestars Trash Can Lid Troubleshooting guide will walk you through every step to resolve those issues and bring the trash can lid to working status.
Without further ado, let’s dive in.
Table of Contents
- Ninestars Trash Can Lid Not Opening All The Way: Causes and Solutions
- How Do I Reset Ninestars Trash Can Lid?
- Conclusion
Ninestars Trash Can Lid Not Opening All The Way: Causes and Solutions
Ninestars Trash Can Lid won’t open if the power switch button is not in the On position, the sensor is dirty, the batteries are dead, or the motor is at fault.
Power Switch Is Off
Wave your hand over the lid, but the motion sensor trash can lid won’t open. Then, it can happen if you don’t set the power switch to On. To resolve this issue, ensure the power switch is On.
Now, the question is—how can I flip the power switch to On?
Simple. Locate the power switch first.
The power switch on the Ninestars trash can is located underneath the garbage can lid. Remove the lid and turn it over.
Then, set the power switch to ‘I’, the On position. On the other hand, the circle indicates the Off position.
Dirty Sensor
A dirty sensor is another culprit that prevents the trash can lid from opening when you wave your hand over it.
If dust, grime, or buildup forms on the sensor, the motion detection fails to work properly. Consequently, the motorized trash can lid won’t open when you hover your hand over the sensor.
How To Fix:
To fix the Ninestars Trash Can Lid that won’t open due to a sensor malfunction, clean the sensor.
Take a microfiber or damp cloth and wipe the sensor. Don’t forget to check the sensor area for obstructions. Obstruction in the trash can lid area can prevent proper operation. Remove the items from the sensor area if required.
After cleaning the sensor, test the operation by waving your hands over the lid. This will help in proper lid sensor calibration.
Dead Batteries
Low or dead batteries are also responsible for the battery-powered trash can lid not opening.
The trash can is powered by batteries. If the batteries are low or dead, the electric trash can problems start as the motor won’t receive enough power.
But how can I know if the batteries are low or dead?
The indicator light on the sensor will flash yellow, which indicates the batteries are low.
Alternatively, you can use a battery tester to test the battery.
How To Fix:
First, check the battery. Regarding this, remove the batteries from the battery compartment.
The battery compartment is next to the power switch underneath the trash can lid.
Remove the lid from the battery compartment and take out the batteries. Afterward, check the battery using the battery tester.
If the battery is dead, replace it. Install new batteries and ensure you position them in the correct direction.
Finally, place your hand over the trash can lid to see if the lid opens. If the lid still doesn’t work, perform a trash can reset by holding down the close and open buttons at once until the sensor is reset.
Issue With Trash Can Hinge
Lid mechanism failure, for example, a misaligned or loose trash can hinge, can stop the touchless trash can lid from opening.
Due to a misaligned hinge, the automatic trash can lid may not follow the correct path when opening. It could cause the motor to strain or the lid to jam.
Similarly, if the hinge comes loose, it will wobble around or not open.
How To Fix:
Check the hinge for loose screws, visible damage, or debris that obstructs the hinge.
Disassemble the hinge if required and reassemble to avoid misalignment issues.
Lastly, inspect the screws that hold the hinge in place. Tighten those screws if required.
Adjust Pre-tension On Helper Springs
So, your trash bin lid stopped working and would barely raise?
If yes, adjusting the pre-tension on the helper springs can help.
To locate pre-tension on the helper springs, remove the lid and unscrew all the screws to access the motor compartment.
You can locate the pre-tension on the springs next to the motor. By default, the pre-tension is in the middle location.
Just move the pre-tension back to one location, which gives it a lot more pre-tension so that the motor doesn’t have to work hard to raise or lower the lid.
Then, reassemble everything. Try testing the trash can lid by hovering your hand over the lid. I hope the lid will open.
Check out this video to learn further.
Defective Motor
Do you hear unusual noises when you turn on the power switch and wave your hand over the trash can lid?
If yes, this happens due to a faulty motor. In this scenario, the trash can lid gets stuck.
To resolve this issue, you must replace the motor. I highly recommend you contact Ninestars Customer Service for repair or replacement like motor or lid replacement.
How Do I Reset Ninestars Trash Can Lid?
To reset your Ninestars Trash Can Lid, hold down two buttons (open and close) at once until the lid is reset.
24-hour factory reset is another method to calibrate the trash can lid sensor. Regarding this, follow these steps:
- Turn the power switch to Off.
- Remove the batteries from the battery compartment.
- Leave the touchless trash can for 24 hours.
- After 24 hours, reinstall the batteries.
- Set the power switch to On.
- Test the lid by waving the hand over the lid.
Conclusion
Ninestars Trash Can Lid problems, for example, not opening, occur due to:
- Turned off power switch
- Dirty or malfunctioning sensor
- Dead batteries
- Issues with trash can hinge
- Defective motor
Follow the troubleshooting steps I mentioned to fix the trash can lid problems.
If the Ninestars Trash Can Lid problems persist, call Ninestars Customer Service.
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Sohel Rana is the founder of FixTheDisposal.Com. He is a plumbing expert with 7+ years of hands-on repairing garbage disposals, water heaters, space heaters, and other appliances used in a home. Before the launch of Fix The Disposal, he wrote and provided advice on water heaters, sump pumps, and space heater repairing & troubleshooting tips for LilDutchUncle.Com.
